STAFF

About Our Staff

This is a placeholder for the Yext Knolwedge Tags. This message will not appear on the live site, but only within the editor. The Yext Knowledge Tags are successfully installed and will be added to the website.

MEET OUR TEAM

If you are looking for professional mental health services in the Idaho Falls, ID area, turn to Wright Step Counseling & Recovery. You can rely on us for compassionate mental health support. Call us to schedule an appointment.

Clinical Staff

Carrie Wright

Carrie Wright

LCSW

Are you having a difficult time identifying the positive aspects of your life? Does there seem to be too many things weighing you down? Life does not always seem to give back what we are putting into it, making the pursuit to happiness feel daunting and unachievable at times. Whether you are in chronic pain or turning to substances to fulfill an emptiness that you may be feeling as a result of past trauma, my personal goal is to help empower you to make the choices in your life that lead to optimal mental wellness. There is hope and I would love to help you explore how to best navigate your journey in getting there.

Each therapy session will be personalized to meet your needs and will be guided by a therapist who understands the complexities of the healing process. Modalities such as DBT for skill development, CBT to identify any irrational thinking patterns that may need addressed, EMDR and Prolonged Exposure to work through reducing the impact of trauma and grief are just some of the specialties that I work within. 

Allowing for an open and safe place to feel supported and heard is my goal for each one of you. My job is to build a trusting relationship that you can feel comfortable to come back to whenever life becomes difficult. My specialties are aimed at teens and adults who are experiencing trauma, relationship concerns, addictions, anxiety, or depression. Feel free to reach out to our office and see if we might be a good fit for you. I can't wait to meet you.

Carrie is a licensed Clinical Social Worker who works with adolescents and adults struggling with mental health, substance use, behavioral issues, and trauma. She graduated from Idaho State University with a Bachelor’s degree in Social Work (2014) and shortly after, achieved her Master’s degree at Northwest Nazarene University. Mrs. Wright is dually trained in substance use and mental health and is extremely passionate in these areas. Her goal is to help others gain hope in their current situation by focusing on the client’s strengths and skill building.

I have been trained and practice most of my therapy in Cognitive Behavioral Therapy, Dialectical Behavioral Therapy (DBT), 7 Challenges, Prolonged Exposure Therapy, Trauma Recovery and Empowerment, Imago Therapy (couples), and EMDR therapy modalities. My experience as an intern began when I was hired to work with Bonneville County Drug Court where I was employed for 3 years assisting families with creating healthy family dynamics and communication while providing a safe place for adolescents to explore their lives. I have since this time expanded my knowledge and enjoy helping clients overcome all types of challenges.

Carrie opened Wright Step Counseling and Recovery in 2019 and is currently accepting new patients. When she is not at work, she enjoys spending time with her family on camping trips, vacations, and playing with her grandchildren. 
Randall Parker

Randall Parker

LMSW, CADC/ADC

I was born and raised in Southeast Idaho with a passion for helping others find strength. With over 10 years as a foster and adoptive parent, I gained insight into childhood trauma's impact on adulthood. This led me to pursue a Social Work degree, which I earned in 2015, along with a Drug and Alcohol Certification.


I have extensive experience in mental health and substance abuse, providing therapy and support to those facing related challenges. I am dedicated to supporting the LGBTQIA+ community and aiding individuals in their journey toward self-acceptance and self-love, driven by personal and family experiences.


I strive to create a safe, supportive environment for clients to explore their thoughts, build resilience, and achieve their goals. My roles have included case manager and therapist, using CBT, DBT, and motivational interviewing to facilitate client success.

Lynda Armstrong, LMSW

Lynda Armstrong

LMSW

Linda has dedicated over 15 years to various roles as a social worker, originally hailing from Wyoming but relocating to Southeastern Idaho during her childhood. Her expertise lies in caring for the senior population, offering health and mental health services through meticulous care coordination. Additionally, she has served as a child protection investigator.

In 2009, Lynda graduated with a bachelor's degree in social work from Idaho State University. Her commitment to advancing her knowledge led her to pursue a Master's degree at Northwest Nazarene University in 2015, specializing in mental health and addictions. During her practicum at Adult Mental Health in Pocatello, she provided counseling for uninsured adults.

Lynda's extensive experience includes working with domestic violence survivors, individuals dealing with PTSD, depression, anxiety, grief, and addiction. Moreover, she has worked with women entangled in the correctional and judicial system.

As a non-traditional student, Lynda believes in the perpetual opportunity for learning and growth, asserting that no one is ever too old to expand their knowledge. Her passion lies in aiding others to realize their potential and capitalize on their inherent strengths. Currently, she exclusively offers telehealth services, eagerly welcoming the opportunity to assist individuals in overcoming challenges and leading their most fulfilling lives.
Christy Lyle-Whipple, LMSW is wearing a green shirt and smiling for the camera.

Christy Lyle-Whipple

LMSW

Christina (Christy) Lyle-Whipple received her Bachelor of Behavioral Science from Utah Valley University and Master of Social Work from Boise State University with high honors. She has worked in the mental health field since 2018, working with children/adolescents and their families as a community-based rehabilitation service (CBRS) worker, case manager, and targeted care coordinator.


Christy is passionate about supporting individuals through a variety of therapeutic modalities including DBT, CBT, motivational interviewing, and client-centered therapy. She specializes in completing comprehensive diagnostic assessments, American Society of Addiction Medicine recommendations, and working with individuals of all ages that struggle with mental health disorders.


Christy has experience working with individuals with substance use disorders as well as working with couples to develop a stronger relationship. She strives to create a safe and accepting environment where individuals can feel comfortable exploring their thoughts, emotions, and experiences.


Christy enjoys hiking, camping, crafting, gardening, and traveling. She loves trying out new hobbies and is currently trying to master dirt biking and playing the drums.


Billing Staff

Robyn Sloan

Robyn Sloan

Billing Specialist

Robyn serves as the Billing Specialist at Wright Step Counseling and Recovery, where her responsibilities include handling insurance billing, client statements, staff credentialing, and providing additional office support wherever it's needed.


Originally from Indiana, Robyn is a proud mother of six children and two grandchildren. She earned her Associate degree in Health Examination in 2005. Robyn and her husband Sean share a connection through their shared love of road trips, movies, and popcorn. In 2022, she made the move to Idaho, where she currently resides with her husband and youngest son.

Reception Staff

Katie Ramos

Katie Ramos

Receptionist

Katie is our front receptionist, and her responsibilities include welcoming clients, managing phone inquiries, assisting with scheduling, and providing support wherever it's needed. She moved to Idaho Falls from Salt Lake City and began her employment with Wright Step Counseling and Recovery in October of 2023. Katie has a bachelor's degree in business administration and is a mother to her 2-year-old Yorkie, Jax. During her leisure moments, she enjoys working out and listening to music. Feel free to drop by and extend your greetings!

Supportive Services

Claire Broadbent

Claire Broadbent

Case Manager

Claire, a Licensed Social Worker, has called Idaho home for the past 15 years. Originally from Illinois, she cherishes her roots but expresses a deep love for Idaho sunsets, considering them unparalleled. Her favorite pastime involves marveling at Idaho's expansive skies, capturing countless moments through her extensive photo collection.


In 2014, Claire earned her Bachelor's Degree in Social Work from Idaho State University, and she is currently enrolled in the Master of Social Work Program at Northwest Nazarene University. With a cumulative 5 years of experience as a Case Manager, Claire's mission is to assist clients in overcoming various challenges, such as securing safe housing, ensuring food stability, accessing mental health support, reliable transportation, and addressing other issues prevalent in Southeast Idaho. The most rewarding aspect of her role is collaborating with clients to cultivate the skills needed to independently discover and manage resources.

Jade Jardine

Jade Jardine

CBRS Worker

Meet Jade, Wright Step Counseling and Recovery’s CBRS worker. Jade is native to Idaho and has recently received her bachelor's degree in psychology. She will be working towards a master’s degree soon. She actively assists and supports as many individuals as possible through her community service role in the agency. Jade is passionate about working with children and anyone in the LGBTQ+ community and loves to help people build skills to interact with their world. She has 13 years of experience playing the guitar and writing music and is also a proud cat parent of two furry companions. Jade is also a part-time receptionist here at Wright Step Counseling and you may catch her answering the phone now and then!

Sarah Smith

Sarah Smith

Peer Support Specialist

My name is Sarah Smith and I work with Wright Step Counseling and Recovery as a Peer Support Specialist.


As your Peer Support Specialist, I will actively share my personal recovery journey with you. My objective is to assist you in identifying potential opportunities to sustain your recovery in your daily life. Together, we can cultivate the empowerment necessary to achieve your objectives through the activities you select during our sessions.


Driven by a genuine passion for making a positive impact within our community, I am committed to reminding others of their inherent strengths and capabilities, enabling them to attain their unique goals. I actively engage in efforts to uplift those around me, creating environments where individuals feel supported and empowered. Through personal interactions and community involvement, I strive to establish robust and compassionate connections that foster personal growth and instill a sense of positivity throughout our community.


In November 2024, I obtained my Peer Support Certification from Case Managers and Mental Health Counselors of Idaho. I am confident that this certification, coupled with my personal experiences, will provide you with the support you need to continue your recovery journey. 

Share by: